The moral high ground?

Had an interesting situation work the other day. When you work in retail, it always seems to start with customers, so that’s where I’ll start…

Customer comes in store, wants to connect his phone to his laptop to use it as a modem – and there’s only one catch – it’s some Samsung piece of technology. It’s certainly no iPhone – clunky, menus are horrible, but it seems to work just fine.

Now, bear in mind this isn’t the first time he’s come in asking for the same thing. The last time he came in store, I’m pretty sure he was running 10.4 Tiger, and there was a little more hackery required to get it going. Of course, being the genius that I am, I did manage to get it working that time – but not without some serious Google-fu on my part…

Anyway, he comes in, and wants the exact same thing done again. Evidently, he must have had a hard drive failure somewhere between the last time he left the store and right now, else he wouldn’t be asking for my help (nor would he be running 10.5 Leopard).

For those of you who don’t keep up-to-date with the intricasies of the OSX operating system, 10.5 introduced generic modem connection scripts for many different types of dialup/3G/UMTS/HSDPA modems, including mobile-as-modem ones. This affected me in two ways: one, it made it (theoretically) easier to connect to networks using bluetooth dial-up networking, and two, it negated the use of third party generic modem scripts to connect. You’d think that these two facts would make for an easier connection, but you would be oh-so-wrong… So wrong indeed…

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